Shipping Policy
Please carefully review the following delivery terms and policy before using our digital services at QuickbooksBuy.us. By accessing or using our services, you agree to abide by these terms and conditions.
1. Digital Service Delivery
At QuickbooksBuy, we specialize in providing digital products, specifically QuickBooks Desktop software licenses. All products are delivered exclusively in digital product key form to the email address you provide during the checkout process. This ensures a fast, secure, and convenient delivery method tailored for small businesses.
2. No Physical Shipping
Our services do not include physical shipping of any kind. We are committed to delivering your purchased digital products promptly and efficiently through electronic means. This means you will not receive physical discs, packages, or tangible items related to your purchase. Instead, your license key and download instructions will be sent directly to your email for immediate access.
3. Delivery Process
Upon successful completion of your purchase, you will receive an email confirmation containing your digital product key(s) and detailed instructions for downloading, redeeming, or activating your QuickBooks software. It is crucial to ensure that the email address provided during checkout is accurate and accessible, as this is our primary means of delivery. You can also access your product details through the order confirmation page immediately after checkout.
4. Delivery Timeframe
We strive to deliver your digital product key(s) as quickly as possible. In most cases, you should expect to receive your key(s) within a few minutes of a successful transaction. However, delivery times may vary due to factors such as payment verification, email server delays, or the specific product purchased. In rare cases, delivery may take up to 6 hours. If you do not receive your product within this timeframe, please follow the steps outlined in the "Lost or Delayed Emails" section below.
5. Payment Verification Process
To ensure the security of your transaction, we may need to verify your payment before delivering your digital product key(s). This process typically takes a few minutes but may take longer depending on your payment method (e.g., credit card or bank transfer) or if additional fraud prevention checks are required. If there are delays due to payment verification, we will notify you via email, and you can contact our support team for assistance.
6. Lost or Delayed Emails
If you do not receive your digital product key(s) within 6 hours of purchase, please first check your email's spam or junk folder, as some email providers may mistakenly classify our messages as spam. If you are unable to locate the email, please contact our customer support team at contact@quickbooksbuy.us, and we will resend your product key(s) promptly. To avoid delays, ensure your email address is correct at checkout.
7. Incorrect Email Address
If you accidentally provide an incorrect email address during checkout, please contact our support team immediately at contact@quickbooksbuy.us with your order number and the correct email address. We will update your information and resend the product key(s) to the correct email address as soon as possible. QuickbooksBuy is not responsible for delivery failures caused by incorrect email addresses provided by the customer.
8. Customer Responsibility
It is your responsibility to provide accurate and up-to-date contact information, including a valid email address, during the checkout process. Failure to do so may result in delivery delays or issues. We recommend double-checking your email address before completing your purchase to ensure a seamless delivery experience.
9. Verifying Your Product Key
As a certified reseller, we guarantee that all QuickBooks Desktop licenses purchased from QuickbooksBuy.us are 100% genuine and authorized by Intuit. To verify the authenticity of your product key, you can download the software directly from Intuit’s official website and activate it using the key provided in your email. If you encounter any issues with activation, our support team is available to assist you.
10. Refunds and Exchanges
Due to the nature of digital products, all sales are final once a digital product key has been delivered. However, we offer a money-back satisfaction guarantee within 14 days of purchase if you encounter any issues with your license key that cannot be resolved by our support team. Please review our Refund Policy for full details and conditions. We strongly recommend reviewing your order carefully before completing the purchase.
11. Contact Information
If you have any questions or require assistance with the delivery of your digital product(s), our customer support team is here to help. You can reach us via:
- Email: contact@quickbooksbuy.us
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Address: 719 North Point Rd, Baltimore, MD 21224, United States
We are committed to ensuring your experience with QuickbooksBuy.us is seamless and satisfactory.
12. Changes to Delivery Terms
QuickbooksBuy.us reserves the right to update or modify these delivery terms and policies at any time without prior notice. Any changes will be effective immediately upon posting on this page. It is your responsibility to review these terms periodically to ensure compliance with our current policies.
13. Commitment to Customer Satisfaction
We are dedicated to providing you with a reliable and efficient digital delivery experience. If you encounter any issues with your purchase or delivery, our support team is here to assist you every step of the way. Your trust in QuickbooksBuy.us as your certified QuickBooks reseller is our top priority.
By using our digital services, you acknowledge and agree to these delivery terms and policies. If you do not agree with any aspect of these terms, we kindly ask that you refrain from using our services.
Thank you for choosing QuickbooksBuy.us. We appreciate your trust in our digital service delivery and are committed to providing you with a seamless and reliable experience.
Sincerely,
QuickbooksBuy.us Team
Address: 719 North Point Rd, Baltimore, MD 21224, United States
Email: contact@quickbooksbuy.us
